On Tuesday the 24th of December our Contact Centre, Care Centres, and Eye Care Centres across NSW and Queensland will close early at 2:00pm (AEDT) and our Westfund Dental Care Centre in Lithgow will be open until 5:30pm (AEDT).

We’re building a new kind of healthcare for collective good.

We’re more than a health fund. We’re a not-for-profit organisation building a new kind of healthcare for collective good.

By investing in making communities healthier, by expanding access to affordable healthcare for members and by bringing out the best in our people, we’re helping Australians to feel good while making a positive social impact.

A whole lot more than a health fund.

You don’t spend 140-odd years working with Australians without finding out what matters to them. At Westfund, we’ve learned that what matters is helping people to feel good. That starts with access to quality health care no matter where you live. Which is why we’re working hard to expand our health services to support our members where they need us.

Based in Lithgow, NSW, available Australia-wide.

Westfund members have access to one of Australia’s largest network of contracted private hospitals.

We’re also proud to have a strong and growing national network of optical, dental and physiotherapy providers. These providers work with us to help lower or eliminate out of pocket costs on selected treatments.

Supporting regional communities.

Supporting the health of our members also means supporting the health of their communities. The Westfund Community Grants has returned hundreds of thousands of dollars to inspiring local organisations doing great things. Our COVID-19 Community Support package provided almost $15 million when our members needed us most. It’s that extra level of care and community that sets Westfund apart.

Get covered & join a community for good

Westfund at a glance

Highlights include:

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200+ employees across Australia

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Proudly not-for-profit and member owned

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Member-first and community driven

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A part of leading industry bodies; Australian Health Services Alliance, Members Health Fund Alliance and Private Healthcare Australia

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92.8% member retention rate*

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90% of members rate us 8/10 or more in customer satisfaction.

*Westfund’s hospital and/or extras retention rate over a 12 month period as at June 2024