-
Health and Wellbeing Programs More for your membership
-
Help Desk Get answers to common questions related to your cover
-
Make a claim Submit a claim online in a few simple steps
-
Going to hospital What to know about going to hospital
-
Find a Provider Find an allied health provider near you
Wishing all our members a Merry Christmas and a safe New Year.
As we prepare to welcome 2025, our team have been busy spreading Christmas cheer to communities across NSW and Queensland.
Read more here.
Welcome to Westfund.
We’re more than a health fund. We’re a not-for-profit organisation building a new kind of health care for collective good.
We've brought together some of the best digital health programs and local providers who are committed to making health care accessible and affordable for our members - no matter where they live.
As a not for profit health insurance fund, we're committed to playing a larger role in reducing the health and wellbeing gap and building healthier communities across Australia’s regions.
Read more about who we are, our 140+ year history looking after Australians' health and our member-focused approach to private health insurance and delivering quality and affordable health care.
Health insurance should put your needs before profit.
You're in good hands.
You might not have heard of us, but we’ve been around for over 140 years and have over 135,000 members.
- Rated 4.6/5 on productreview.com.au (July 2024)
- Awarded 'Best Health Insurance - Core Extras' in the 2024 Finder Health Insurance Awards
- Experience the Westfund difference that convinces 92.8% of our members to stay.*
- We're not for profit and 100% owned by members.
*Westfund’s hospital and/or extras retention rate over a 12 month period as at June 2024.
Greater choice of providers.
Across both metro and regional areas you’ll have access to a national network of doctors, health providers, and one of Australia’s largest network of contracted private hospitals.
Get more back.
As a not-for-profit health fund, we focus on keeping premiums low and paying benefits back to our members.
- $16.8 million returned to members in the past 3 years alone via our 2023 Member Return and COVID-19 Community Support Package.
We're easy to use.
Easy claiming for the day-to-day.
For extras, easy on-the-spot electronic claiming, or though the Westfund App.
How to make an extras claimExpert help when you need it.
With call centres across NSW and Queensland, our Contact Centre teams are here to answer your questions.
Easy to switch.
30-day guarantee.
You can try us for 30 days, if you decide to cancel we’ll refund any premiums paid — as long as no claims are made.
You won’t re-serve waiting periods.
When you transfer from another private health insurance fund to an equivalent or lower level of cover.
We’ll take care of the hard stuff.
We can cancel your old policy for you and handle all the paperwork; all you'll need to do is cancel your direct debit with your previous fund.
Get a quoteWestfund at a glance.
Proudly not-for-profit private health fund and 100% member owned.
100% Australian-based customer service teams. Our Contact Centres are located in Lithgow and Penrith, NSW.
200+ employees across regional NSW & QLD and 135,000 members across the country.
We're building tools and experiences that help our members navigate the health system and connect to the services they need.
A part of leading private health insurance industry bodies; Australian Health Services Alliance, Members Health Fund Alliance and Private Healthcare Australia.
We're building healthier communities by donating hundreds of thousands of dollars to local not-for-profit groups though our Community Grants.
Award-winning Health Insurance
Winner
Western NSW Business of the Year
Winner
Best Health Insurance - Core Extras
Winner
WeMoney Best for Value (Health Insurance)
Visit our awards page to find out more about the recognitions we've received.
Get started with us today.