From 1 April 2025, your premium may change due to our annual increase. You've been informed about this change via email or mail (based on your preference). Find out more.

Fund Rules

Other important information

  • Private Patients’ Hospital Charter - The Private Patients’ Hospital Charter explains your rights and responsibilities as a private patient in a public or private hospital.
  • The Commonwealth Ombudsman - The Commonwealth Ombudsman is a valuable resource for anyone wanting to learn more about private health insurance. Some resources include:
    • The Right to Change - Your rights when switching health funds or changing your cover
    • Doctors’ Bills - Information about doctor’s fees, what’s covered by Medicare and gap cover schemes
    • Waiting Periods - A comprehensive guide to waiting periods for private health cover
    • Ten Golden Rules of Private Health Insurance - Ten practical tips to help avoid any issues with your private health insurance

Private Health Insurance Code of Conduct

Westfund is a signatory to the Private Health Insurance Code of Conduct.

The code is designed to help you by providing clear information and transparency in your relationships with health funds.