Launching Jan '26: Giveback for Good Health is a major initiative designed to support our members with everyday health costs and improve access to care.   Learn more

How do I make an Extras claim?

Making an Extras claim is simple when using our online services – Members Online or our app. If you’re on-the-go, you can make a quick photo claim by taking a photo of your receipt and uploading it to our app. You can also lodge your claim online using Members Online. Sign in or register for Members Online today. Alternatively, you can email your extras claim to [email protected] attaching your completed claim form and any relevant receipts.