From 1 November 2025, Westfund will no longer accept cheques for premium payments. Get in touch to learn about other payment methods available. Call 1300 937 838 or visit your local Care Centre - we’re here to help.

What are waiting periods?

In essence, a waiting period in private health insurance is a period of time in the initial phase of your membership you need to wait before you can receive benefits for services or inclusions covered by your policy. Waiting periods can also apply to any additional benefits gained when you change your policy.

No benefits are payable for services provided during a waiting period.

Want more information on waiting periods? The Commonwealth Ombudsman is a great resource.