Time to travel
Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. Buying Westfund Travel Insurance for your trip can offer cover for minor things, like a delayed suitcase*, or significant things, like an unexpected trip cancellation* or an overseas medical emergency*.
We've partnered with emergency medical assistance provider, Allianz Global Assistance, to ensure you have support and care.
*Terms, conditions, exclusions, limits and applicable sub-limits apply. Please refer to the Product Disclosure Statement for full details.
Features and Benefits
24/7 emergency assistance
If you need help while travelling, Australian based case managers are here for you 24/7, with registered nurses and doctors available for overseas policies.
Claims process
If something happens while you are travelling, you can make a claim with the online claims portal. Claim online while you are still travelling or when you return.
Save 15%^
The discount applies to new policy purchases and is based on standard premium rates (including optional covers). It applies automatically upon successful input of the membership number and applies to any changes, upgrades or amendments made to the policy prior to commencement of the journey. The discount may apply to changes made after commencement of the journey, contact Allianz Global Assistance to find out more. Not to be used in conjunction with any other offer.
24/7 Policy Manager Portal
You can amend your policy before you travel for a range of adjustments, such as contact details, travel dates and destinations, by logging into the Policy Manager portal (using your policy number, DOB and a six-digit code sent to your nominated mobile phone).
^Westfund members are able to obtain a 15% discount by successfully entering their membership number into the ‘Member Number’ section when entering trip details or by advising a consultant over the phone. This discount is based on standard premium rates. Not to be used in conjunction with any other offer. Terms, conditions, limits and exclusions apply. Refer to the Product Disclosure Statement.
Get a quote
It's easy to get an online quote — you'll just need to provide a few quick details, including your member ID, to get started.
Epidemics and Pandemics
Always consult the smartraveller.gov.au website prior to any travel.
There is no cover under any benefit of this policy if your claim arises because you didn’t follow an advice or warning that a reasonable person would have been aware of, that has been issued by the Australian government (when a ‘reconsider your need to travel’ or ‘do not travel’ alert is in place), which can be found on Smartraveller; or which was published in a reliable mass media source. This applies even if an Australian government has given you permission to travel, or you fall under a specific exemption where there is otherwise a travel ban in place.
In addition to visas, countries may require proof of COVID-19 test results; vaccination requirements; and compulsory travel insurance, with proof of adequate medical benefit cover. Check with the nearest embassy, consulate or immigration department of the destination you are entering. If you require additional documentation regarding your international travel insurance policy due to international entry requirements, please contact us on 1300 937 838.
Before buying our travel insurance, and while you’re travelling, check Smartraveller and Allianz Partners for travel alerts or advisories for your intended destination(s).
Choosing the plan that's right for you
Depending on your age, where you are travelling to, the length of your trip, you may be offered one, two or three different plans. The below is only a summary. *Terms, conditions, exclusions, limits and applicable sub-limits apply." Please refer to the Product Disclosure Statement for full details. The TMD is available here.
Plans
Comprehensive
This Comprehensive Plan offers cover for a single overseas trip. It is designed to cover overseas medical, hospital and dental expenses, personal liability, luggage, unexpected trip cancellation*, and much more*. Plus, for an additional premium, you may be eligible to add Snow, Cruise and Adventure packs, increase item limits, and apply for pre-existing medical condition cover.
Essential
This Essentials Plan offers budget friendly cover for a single overseas trip. It is designed to cover overseas medical, hospital and dental expenses, personal liability, luggage, and unexpected trip cancellation*.
Domestic
This Domestic plan offers cover for a single trip within Australia. It is designed to cover personal liability, luggage, unexpected trip cancellation*, and more*. Plus, for an additional premium, you may be eligible to add Snow, Cruise and Adventure packs, increase item limits, and apply for pre-existing medical condition cover.
Multi-Trip
This Multi-Trip Plan offers cover for multiple trips within a 12-month period. Each individual trip can be up to 15, 30 or 45 days in duration. For overseas trips, it offers all the benefits of the Comprehensive Plan; and for domestic trips, it offers all the benefits of the Domestic Plan. Plus, for an additional premium, you may be eligible to add Snow, Cruise and Adventure packs, increase item limits, and apply for pre-existing medical condition cover.
Optional Cover
For an additional premium, you can add one or more of the following optional covers to Comprehensive, Multi-Trip and Domestic plans. These are summaries only. *Terms, conditions, exclusions, limits and applicable sub-limits apply; refer to the Product Disclosure Statement to learn more about our Optional Cover.
Adventure Pack
Doing adventure activities? You may be eligible to add an Adventure Pack to your plan that is designed to cover a wide range of adventure activities including riding motorcycles, mopeds and scooters, quad biking, zip lining, river tubing, animal handling, and much more*.
Cruise Pack
Going sea or ocean cruising? Add a Cruise Pack which is designed to cover medical costs on board, ship to shore evacuation, pre-paid shore excursion cancellation, cabin confinement and more*.
Snow Pack
Going to the snow? You may be eligible to a Snow Pack that is designed to cover snow sport activities including amateur skiing, snowboarding, sledding, tobogganing, or tubing. A Snow Pack covers overseas snow sport emergency assistance, loss or damage to equipment, and more*.
Got Questions?
Visit our FAQs to learn more. Ready to start packing your bags? Get a quote online today.
Contact Us
Customer support
If you have any questions or need to make changes to your travel insurance policy, call 1800 785 918 or email
[email protected]
(Weekdays 8am-7pm AEST Saturday 8am-5pm AEST and claims support hours are weekdays 8am-5pm AEST).
Claims
To make a new claim or to check the status of an existing claim, head to our claims portal.
24/7 Emergency Assistance
Call emergency services immediately if your condition is life threatening.
Call us as soon as you can on +61 7 3305 7499 (overseas) or 1800 010 075 (within Australia).
Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.
Westfund Limited ABN 55 002 080 864 AR 1250198 (Westfund) arranges this insurance as authorised representative for AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance (AGA). AGA issues and manages travel insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz).Terms, conditions, exclusions, limits and applicable sub-limits apply. Westfund, Allianz and AGA do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Therefore, you should consider whether the advice is appropriate for you. Before making a decision please consider the Product Disclosure Statement. The Target Market Determination is available at https://www.allianzpartners.com.au/policies/. Westfund and AGA receive a commission which is a percentage of the premium you pay for a policy - ask us for further details prior to purchasing.